Job Description

Job Description

Job Description

Sullivan's trusts our proven formula. We exist for the guest providing unrivaled hospitality every visit. Our made-to-order food is true to our classic beach food vibe. The quality of products, preparation, and hospitality is unmatched in the quick service world.

Quality food at reasonable prices in a family friendly environment. It's not just our mission statement, it's been our family's passion since 1951!

Title: Greeter/Cashier

Position Overview: (Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions)

The Greeter/Cashier is the face of Sullivan's Castle Island. Following our customer experience defined process, the position requires a responsibility to always exude hospitality and kindness towards our guests.

Essential Duties and Responsibilities:

• Greet and engage customers creating a positive first & last impression
• Let management know with urgency of any guest issue, food/product issue, or facility issue.
• Take guest's order, handling cash and credit card transactions
• Know our menu completely and accurately to answer guest's questions
• Serve guests and accommodate any requests
• Prepare front of the house food and beverage items quickly and accurately
• Keep front of the house clean and well stocked
• May include expediting food orders and light dishwashing

Required Qualifications and Skills:

• Work as team player, committed to an outstanding guest experience every time
• Ability to do basic math while handling and counting cash
• Ability to work morning, nights, weekends, and holidays
• Dependable, punctual, strong work ethic with customer centric focus
• Ability to speak and read basic English and perform physical demands of the position

Work Authorization : Must be eligible to work in the United States

Work Environment/Physical Demands : This position operates in a quick service restaurant/kitchen environment. Any role routinely uses sinks and dishwashers and tools to clean kitchen appliances. Employees are exposed to hot water, potentially slippery floors, and cleaning chemicals. Regularly required to talk or hear, frequently required to: stand, walk, bend, lift products, use hands to hold, handle or feel, reach with hands and arms. Must possess hand-eye coordination.

This position description intends to describe the general nature and level of work being performed by people assigned to the job. It is not intended to include all duties and responsibilities. The order in which the duties and responsibilities are listed is not significant. Duties, responsibilities and activities may change at any time with or without notice.

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