Job Description

Job Description

Job Description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

• Greeting visitors and employees; asking visitors if they would like a beverage; offering to hang their coat and/or store their luggage; directing them to a restroom, if needed.
• Ensure security protocols are followed; contact the visitor's host to escort them to the correct destination ensuring that all visitors are attended to in a timely fashion.
• Keep the reception area neat and organized at all times.
• Schedule and maintain appointments and meetings utilizing online conference room/meeting booking system.
• Add meetings for larger/configurable rooms to meeting tracker spreadsheet and ensure there are no conflicts with bookings and setups.
• Meet weekly with Facilities staff to review meetings and confirm meeting details; coordinate with IT for A/V requirements; assist administrative staff as needed for meetings; work with catering companies to ensure proper delivery and setup.
• Provide general administrative and clerical support to the Workplace & Facilities department as needed.
• Front line for Security, ensure employees follow all security protocols; oversee additional contracted reception/security staff as needed.
• Manage Security Systems, ensuring data accuracy; creating ID badges as needed; reviewing security footage as requested by HR or a Workplace & Facilities Manager.
• Run daily access reports for Workplace & Facilities Manager, adding names of visitors and those who forgot their badges.
• POC for medical response, site emergencies and evacuations.
• Member of Safety Committee.

Qualifications:

• High School diploma or GED equivalent required.
• Ability to lift up to 50 lbs.
• 1 to 2 years of receptionist experience.
• Excellent customer service skills; must possess a "can do" attitude.
• Excellent communication skills both verbal and written.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Assertive and resourceful; self motivated; willing to ask questions and take initiative be able to communicate clearly.
• Consistently demonstrates professional demeanor, appearance and attitude.
• Good customer service skills
• Excellent organization skills

Job Tags

Similar Jobs